Network Upgrades in Lansing

Scheduled Maintenance Report for Nexcess

Completed

The scheduled maintenance has been completed.
Posted May 19, 2026 - 11:30 EDT

Update

The maintenance window began at 4:30 AM EDT on 19 May 2026 and was initially expected to last approximately 4 hours.

Due to unavoidable circumstances, and to ensure the maintenance is completed successfully and thoroughly, the maintenance window has been extended by a further 3 hours. This means the total maintenance window will now be approximately 7 hours.

We sincerely apologise for any inconvenience this may cause and appreciate your patience and understanding while this work is completed.
Posted May 19, 2026 - 08:03 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 19, 2026 - 04:30 EDT

Scheduled

Liquid Web Network Engineers will be performing scheduled maintenance on networking devices within our Lansing Data Centers.

As a part of the upgrades our team will first update configuration limits in both LAN DC2 and LAN DC3 to prepare for the upgrades. Those configuration changes should result in no noticeable issues or downtime for clients, however it is possible some clients may experience brief traffic drops of up to 1 minute.

For the actual upgrade process happening in LAN DC2, there should be no noticeable issues, however brief latency may be noticed or occur as network traffic shifts between alternate transits.

The maintenance window will begin at 4:30 AM EDT on May 19th, 2026, and is expected to last approximately 4 hours.

Our support team is on standby if you need any help or have questions or concerns. You can connect with us through the following channels:

- Live Chat: https://my.liquidweb.com/
- Email: support@liquidweb.com

We appreciate your understanding and patience as we continue working to improve the reliability and performance of our infrastructure.

System Maintenance Reference: CC-CC-13379, CC-13433
Posted May 15, 2026 - 13:38 EDT
This scheduled maintenance affected: Network (LAN Network) and Data Centers (DC2 - LAN, DC3 - LAN).